What’s New in Lytec 2010 SP1

The Lytec 2010 Service Pack 1 (SP1) offers many new corrections, improvements, and enhancements to help you manage your practice. Some of the highlights include:

8995 and 15684 – Correction: The Last Printed Custom Report or Report is Pre-Selected When Running another Custom Report

Modified the report printing process. When printing a custom report, the report engine now preselects the last run report and its path (folder location). This information is saved when logging off or exiting Lytec. For instance, if you open Lytec and print a custom report, such as the Patient Birthday List, and open the custom report engine to run another report, the Patient Birthday List and the path to the report are pre-selected in the Select Custom Form window.The path to the last report printed is also saved when printing insurance claims, such as the CMS-1500 from the Charges and Payments window. For more information, see the topic Print Custom Reports.

11608 – Correction: Repeating Appointments

A patient’s series of repeating appointments would disappear from the Appointments window if another appointment was added to the repeating appointment time slot. The series would return if the additional appointment was deleted. This service pack corrects this issue with scheduling a repeating appointment and adding another appointment to the same time slot. For more information, see Add Repeat Appointment.

13496 – Correction: Text Patient Statement Default or Custom Messages Not Appearing on Statements

This release corrects an issue with default or custom messaging not appearing on statements. When printing a text Patient Statement, the Patient Co-Pay or Not Covered by Insurance default or custom messages were not appearing on the text versions of the statements. For more information, see Statement Messages.

14067, 15764, and 19389 – Correction and Enhancement: AR Total Aging Report

Corrected an issue with the AR Totals Aging report. When run, the report was printing multiple expected amounts instead of one expected amount per line item.Also, added the Show Expected Amount box to the A/R Totals Aging report. Select this box to calculate expected amounts on the report—the option is not selected by default. For more information, see the topic A/R Totals.

14158 – Unknown Exception Error Message

Modified internal report processing logic to correct a rare and random database unknown exception error appearing followed by Lytec closing. When users tried to re-launch Lytec, the database still showed the user as logged into the application.

14480 and 15606 – Correction: Insurance Payment Analysis Report

Corrected the subtotal by location and facility logic in the Insurance Payment Analysis report. The report was showing tertiary insurance payments repeating when the report included another secondary payment from the same insurance company. The report was also displaying insurance company totals multiple times. The report now correctly breaks out each carrier once with lines for primary, secondary, and tertiary payments listed once per carrier.For more information, see Insurance Payment Analysis.

14492 – Correction: Service Aging, Patient Aging, and Insurance Aging Report Layout

Added to the provider aging report a header row for the Provider totals section of the report and changed labeling for Facility and Location totals. Added to the patient aging report a header row for Provider totals section of the report, improved spacing of elements, and use of bold text. Also changed the labeling for Facility and Location totals and the labeling for the sections. Changed on the Insurance Aging report the labeling for Facility, Location, and Provider totals. For more information, see Patient Aging, Service Aging, and Insurance Aging.

14569 – Correction: Now Update the Last Billed Date when Reprinting Insurance Claims

Modified the process for reprinting claims and displaying the last billed date. If you reprint claims, the application prompts you asking if the claims correctly. If you click Yes, the Last Billed date updates to today’s date (date printed) on the Charges and Payments window and in the Billing History window.For more information see Billing History, Charges and Payments, and Reprinting Insurance Claims.

14595 – Correction: Authorization Calculation

This release corrects an issue with authorizations not calculating correctly. The application now counts multiple line items on the same date of service as one authorization. For instance, if you had five authorizations and added three new charges with two line items having the same date of service, the authorization count would decrease by two for a total of three remaining.For more information, see Authorizations.

14641 – Correction: Adding Charges with a Day Sheet Report Open Produces Error Messages

Modified the Day Sheet report to correct an issue with errors appearing if you added charges with a Day Sheet report open. The day sheet now can include updates made on the Charges and Payments window. If you generate a Day Sheet report and do not print it and then add additional charges, you can re-run the Day Sheet report to include the new charges. For more information, see Day Sheet.

15535 – Correction: Custom Data Entry on the Charges and Payments Window

This release corrects a data entry and save issue with custom fields on the header level in the Charges and Payments window. Custom fields on the header (also on the detail level) now save data directly entered in the fields added to the header or in the Billing Custom field window. For more information, see Custom Fields, Custom Fields Billing, and Charges and Payments Header.

15581 – Correction: Insurance Aging Report Copay Calculation

Modified the Insurance Aging report to properly show zero balances, especially when applying copays. This release corrects copay reporting. For more information, see the topic Insurance Aging.

15691 – Correction: Insurance Charge Backs Appearing as Procedure Codes

Corrected an issue with insurance charge backs appearing on printed claims as procedure codes. This would occur when entering a charge back item using the Pay Item window on the Charges and Payments window and then printing a CMS 1500 claim. This release corrects this behavior. For more information, see the topic Pay Item.

15785 – Correction: New Logic for Automatically Generating Tertiary Claims

Corrected claim processing logic to address a situation in which a tertiary insurance claim could automatically generate before a secondary insurance claim. This situation would occur if both secondary and tertiary insurance companies were set up to automatically send after the primary claim was processed. The new logic corrects this problem by modifying the insurance setup on the Patient window, Tertiary tab and also on the Billing Options window, Tertiary tab. The Primary tab on both windows remains the same. You can still select the Bill insurance automatically on this tab to automatically generate a claim for the primary insurance company.
The Secondary tab also keeps the same logic of selecting the Bill automatically after primary box to send claims to the secondary insurance company. The Tertiary tab, however, now uses a Bill automatically after Secondary box. When this option is selected, claims are sent only after the secondary insurance company.For more information, see the topics Insurance Tabs and Insurance Tabs – Billing Options.

16692– Correction: Filtering the Patients Window

Corrected a filtering issue on the Find Patient Lookup window. When searching by Social Security Number, the Filter Type was available and could cause an error if a filter type of other than None was applied. The Filter Type is now unavailable (appears dimmed) when searching by social security number.

16782 – Correction: Superbill Numbering

This release corrected an issue with superbill numbering. When printing a report with an .lcg extension between printing superbills, the numbering of the next superbill following the .lcg extension would not properly increment by one. For more information, see the topics Superbills and Print Superbills.

16907– Correction: Practice Analysis and Transaction Journal Reports

Corrected an issue on the Practice Analysis report and the Transaction Journal report. The YTD totals for Charges and Adjustments did not match the totals in the Accounting Summary on the Practice Analysis report or any totals on the Transaction Journal. This release fixes this issue by correcting the calculation used to generate the reports.For more information, see the topics Practice Analysis and Transaction Journal.

16931 – Enhancement: Added Billing Status Codes to Billing Cycle Statements

Added Billing Status Code filtering options to the Include and Exclude tabs on the Print Billing Cycle Statements window. When generating billing cycle statements, you can use these filtersto filter statements based on billing status codes that you have previously set up.For more information, see the topic Billing Status Codes.

17002 – Correction: Filter Logic for Transaction Journal Report

Modified internal logic of the Transaction Journal report to address an issue with the report not pulling all appropriate transactions after users applied filters (such as the Include and Exclude filters) along with Insurance Category 1,2, and 3 filters to the report. This release corrects the discrepancy in the totals of the reports for insurance companies created by the previous filter logic.For more information, see the topic Transaction Journal.

17434 – Correction: Patient Prepayment Activity Report

Modified reporting logic to address an error message that appeared when generating a Patient Prepayment Activity report with the Show Detail box and Print all references button selected.For more information, see the topic Prepayment Activity.

18001– Correction: Billing Status Code Filtering

Modified the filtering routine when printing statements or claims from the Charges and Payments window. The filtering logic was not using selected filtering options on the Exclude tab for billing status codes.For more information, see the topic Billing Status Codes.

18558 – Correction: Appointment Schedule Custom Reports

Corrected an issue when running custom reports from the Appointment Scheduler window. If a custom appointment report was modified to include the Patient Balance – Patient Portion field, the value was always appearing as zero when the report was run. This release corrects this problem and custom appointment reports that use this field now accurately reflect a patient’s balance. For more information, see the topic Appointment Reports.

18606 – Correction: Audit Trail Report

Corrected a database error that would occur in some cases after saving a bill in Lytec 2010 and then posting a payment. In some cases, a Database Error window would appear with a violation of primary key message. This situation was more likely to occur when using Lytec over a network (remote server). For more information, see the topic Audit Trail Report.

18750 – Correction: Paste Records Function

This release corrects an issue with the Paste Records function appearing dimmed (unavailable) on the Guarantors window after copying a record from the Patients window. The software now supports copying a patient record and pasting it into the Guarantors window.

18793 – Enhancement: Outbound Lab Orders Now Populate the 16 and 17 IN1 Fields

Modified the data that Communications Manager sends to Lytec MD. The application now populates the IN1 16 and 17 fields with relationship to insured data (set in Lytec on the Responsible Party window) which is often needed when ordering laboratory procedures. If you update this setting in Lytec, it will now transfer to Lytec MD (one-way).

19051 – Correction: Window Field and Text Sizing in Windows 7

Added the Reset Window Positions feature (Tools tab, Screen Display menu). You can use this feature to reset a window’s field sizing if a window appears truncated. The cutting off of part of a window can occur (rarely) when running Lytec on Windows 7 and using a text size other than the default or if using extremely large Windows text/font sizes. For more information, see the topic Resetting Window Field and Text Sizing.

19131 – Correction: Accessing a Billing from the A/R Management Tools Window

Some users with very large practice databases encountered an issue when accessing a patient’s billing record from the A/R Management Tools or A/R Work List windows. In some cases and depending on the billing number selected, when selecting a record in this window and clicking Charges/Payments, the wrong record was opening in the Charges and Payments window or the application would begin to create a new record and not correctly increment the billing number. Modified internal database logic to correct the problem. For more information, see the topic A/R Management Overview.

19149 – Correction: Insurance Company Disappears from the Insurance Field on the Apply Insurance Payment Window

Modified the insurance application logic to correct a problem with the application clearing out the patient’s insurance company when options were selected on the Apply Insurance Payments window, Billing button, Billing To window (for instance, clearing and the re-selecting the Patient box). After clicking OK on the Bill To box, the patient’s insurance company would clear from the Insurance field. This situation only occurred with patients with only one billing. For more information, see the topic Apply Insurance Payment.

19151 – Correction: Patient Images Window

Modified the Patient Images window to correct a runtime error message that would appear when users would import an image and minimize the Patients Images window.

19153 – Correction: Automatic Refresh Rate Application

Corrected an issue with the appointment data refresh rate application in multi-user environments. The refresh rate is based on settings selected on the User Preferences window, Scheduler tab, Automatic Refresh in box. For more information, look up Setting an Appointment Window Refresh Rate.

19257 – Correction: Setting on the Invalid Fields on Form Window

Changed the default setting for the Do not show this dialog again for box on the Invalid Fields on Form window. The default setting is now selected and the window will keep appearing unless the box is cleared. This window appears when printing custom reports (such as claims or statements) created in previous versions of Lytec which have fields that have been removed in Lytec 2010.

19298 – Correction: Patients Lookup Window

Some users with very large practice databases encountered an issue when using the Patients Lookup window. When selecting Last Name, First Name option on the Search by list and then searching for a patient, depending on the last’s name location in the database, the wrong patient would be identified. Modified internal database logic to correct the problem.

19377 – Correction: Patients Lookup Window

Modified the prepayment application logic used on the Day Sheet report. Prepayments from closed Day Sheet reports were appearing on newer Day Sheet reports and producing inaccurate totals. The new logic corrects the total error by differentiating between prepayments received (entered on the patient’s record) and prepayment offsets (applied to a charge). The prepayment offset counterbalances the application of the payment.

19469 – Modification: Added New Filtering Option to the Transaction Journal Report

Added to the Transaction Journal report a new filter, the Insurance Filter Sequence on the Options tab. This new filter provides four choices: All, Primary, Secondary, and Tertiary and works in conjunction with the Insurance Companies, Insurance Category 1, Insurance Category 2, and Insurance Category 3 filters on the Include 2 and Exclude tabs to further filter data. For filtering of data to take place using this option, you will first select an insurance filter sequence on the Options tab and then make selections on the Include or Exclude tabs to select your exact filter criteria.

Select one of these filter options to limit the displayed data to that insurance sequence type and then further select filtering options for insurance companies or insurance categories on the Include 2 or Exclude tab. For instance, you could select secondary on this tab to only potentially view insurance companies that are the secondary payers on claims. If you then select a range of insurance companies to include or exclude and select secondary on the Options tab, the reports would further filter the data to only display insurance companies in the range that are marked as a secondary payer.